July 28, 2009, 1:45 pm
My July 2009 column in
Metal Architecture titled
Reload your team: Use the downturn to improve the quality of your staff discussed strategies for using the availability of outstanding staff created by the recession to weed out underperformers among your current employees. The article failed to point out some obvious concerns, most notably that in the messy reality that characterizes most of our businesses - it is very important to protect yourself and your current employees throughout the "upgrading" process. Here is an excerpt from feedback that I have received:
"...let the survivors [of the lifeboat drill] know what you have done and assure them that there are now more cuts in the foreseeable future.? That statement is double talk for ?You are lucky today and there are more cuts coming.? I do not know if you have ever heard a boss say that, I have twice and have been on the receiving once. I can assure you that your statement will only start talk, slow work progress and have your quality people start looking around. As for parting with Non-performers, and they work at the company?s discretion, you have many legal issues and hoops to jump through. Keep in mind that if you bring in another person after you terminated one to fill that position you have opened up your company to legal actions. This can disrupt your company?s performance due to water cooler talking as well as time off for depositions etc. Firms need to let people go in a gentle way to keep their name in good standing within the community. You do not want to be known as a ?Hire Fire? company. Continue reading ‘In a perfect world…’ »
July 27, 2009, 8:52 pm
We're talking about:
The "foundations" upon which you build your marketing program...
The "structure" that supports your marketing efforts...
The "infrastructure" that you build and use everyday to market your products and services...
Focus on these elements so you don't need to pull a rabbit out of the hat when it's time to get serious about marketing.
You'll hit the ground running.
Continue reading ‘AEC Marketing: Infrastructure’ »
July 27, 2009, 6:48 pm
Insurance issues tend to go hand-in-hand with most construction projects. From contractual indemnity and additional insured provisions to workers comp issues, contractors must be as well-versed in insurance as they are in
bricks and mortar. When coverage decisions can potentially mean the difference in thousands or even millions of dollars of liability, getting things right with insurance is imperative.
For this reason, a recent decision out of the Fort Worth Court of Appeals,
Jenkins v. State and County Mutual Fire Insurance Co.,
2009 WL 1650071, should inspire a healthy fear in all construction risk managers. In short, the court strengthened an insurance company?s ability to deny defense and indemnity to an insured based on
who provided
notice to the insurer of a lawsuit.
Continue reading ‘Risk Managers Beware: Third-Party Notice of Suit Insufficient to Trigger Insurer’s Duty to Defend and Indemnify’ »